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 Home / The Thin Book of Trust
The Thin Book of
Trust
An Essential Primer for
Buiding Trust at Work
By Charles Feltman
Trust is an essential aspect of strong, authentic and productive working relationships. But trust doesn’t just happen. It takes attention to the words and behaviors that affect trust.
The Thin Book® of
Trust provides a simple, powerful framework and language
for building, maintaining and restoring trust. Filled
with examples, it is designed to help readers pay attention
to what matters to consistently build, maintain and,
when necessary, restore strong trust in any complex,
fast-paced and demanding work environment.
Click here to
read what people are saying
about The Thin Book of Trust
Click here to read Thoughts on Trust at Work -
helpful tips and ideas from the book.
NEW!
The Thin Book of Trust is
now available in three e-book formats:
NEW!
The Thin Book of Trust
is
now available in as an AUDIO
BOOK.
If listening is the best way for you read books
this is your opportunity to hear The Thin Book
of Trust as an audio book. It is an unabridged reading of the
book that can be downloaded from Amazon.com and
listened to on Kindle™, iPhone®, iPod®,
Android™, or 500+ MP3 players.
Looking for more on Trust at Work?
- Speaking on Trust at Work - Speaking
and presentations on building, restoring and maintaining
trust by Charles Feltman - Learn
More or Contact Us to
have Mr. Feltman speak for your group, company or association.
- Trust at Work for Teams and
Organizations - Team coaching and training
tailored to increase the level of trust among people
on
your
team or
in your company. - Learn More
- Trust at Work for Leaders - Coaching
for leaders who want to build, maintain and restore
strong trust, particularly when transitioning to new
positions or roles - Learn
More
- Trust Resource Bibliography - A list of recommended
books, articles, papers, web links on the subject of
trust. - Download PDF
- Trust Assessment for Leadership Teams - If you
are looking for a powerful trust assessment
for your leadership team try the Triscendance Trust Assessment
for Leaderhip Teams. - Learn
More at the Triscendance website
- The Trust at Work Facilitator Kit. All
you need to design and deliver your own training or workshop on trust
for teams, groups, departments, and entire organizations. The kit
is based on the trust-building framework in The Thin Book of Trust,
and best practices the author has learned over years of experience
facilitating conversations among teams and groups of all sizes to
build, restore, and maintain trust. The Trust at Work Facilitator
Kit gives you access to valuable content on this critical topic. - Learn
More
 Who should read The Thin Book of Trust?
- Everyone who leads and/or manages others
- Team leaders
- Team members
- Human resources professionals
- Anyone who needs to be trusted to be successful at work
- Executive coaches
- Organizational development consultants
- Mediators
Endorsements for The Thin Book of Trust: |
"Everyone talks about trust but few understand what it really means, how it is built or destroyed. Charles Feltman's The Thin Book of Trust is an excellent guide to understanding the distinctions of trust; sincerity, reliability, competence and care. This is an excellent resource for anyone interested in building trust-based relationships with their clients, colleagues and employees." |
Elaine Holland,
Chief Talent Officer,
Millward Brown
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"Trust is the foundation of everything we do and the key leadership competency of the new global economy. The Thin Book of Trust teaches those traits that will help you earn and keep the trust of those with whom you work. The results will affect the trajectory of your company and your life." |
Stephen M. R. Covey,
author of The New York Times bestseller
The Speed of Trust.
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"Charles Feltman has taken the abstract concept of trust and translated in into tangible elements that readers can hang on to, own, and see in action. This thought-provoking work coaxes us to take a deeper look inside ourselves. His book is crisp, relevant, and directly applicable to anyone interested in how they experience and demonstrate trustworthiness." |
Debora Humphreys,
Succession and Performance Management,
The Aerospace Corporation
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"This little book, addressing a subject at the heart of effective human relations and commerce, is a gem. The author uses an engaging, conversational style to share foundational distinctions about the four trust domains. Not only does he provide work-related illustrations, and structure reflection and self-assessment, he also offers ways to learn and become competent, both in maintaining and restoring trust." |
John Lazar,
Executive Coach,
Co-Executive Editor of the International Journal
of Coaching in Organizations
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"This is an excellent book on an important subject. It provides a clear explanation of a new way of looking at trust and real, practical ways to build, maintain and rebuild trust. The vignettes provide vivid pictures of how assessments of sincerity, reliability, competence and caring play out in the workplace. The sample conversations about trust are excellent templates. I plan to use this book as a frequent reference for myself, and I will buy it for my clients and for leaders in my own organization." |
Jim Gorski,
Principal Organization Development Consultant,
EMA, Inc.
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"The absence of trust in the workplace wastes human energy and reduces productivity, yet these costs are seldom acknowledged. Charles Feltman’s emphasis on the importance of intentionally building trust is a breath of fresh air. He offers practical approaches to building and maintaining this precious and essential commodity. I highly recommend this book to anyone who wishes to create more harmonious work environments, thereby releasing more powerful human potential!" |
Terri Conti,
Executive Coach and Consultant,
Alliance Consulting, LLC
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"The Thin Book of Trust delivers valuable insights and practical guidance on how to boost this critical asset every organization needs. Feltman masterfully illuminates the multiple facets of trust. Follow his advice and you'll enjoy better relationships and results." |
Don Maruska,
author of "How Great Decisions Get Made"
and Master Certified Coach
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"This is an excellent little book! I especially liked the vivid pictures of what trustworthy and untrustworthy behavior look like. The workplace stories feel like sideline interviews with athletes while the game is on – they are that immediate. I highly recommend it." |
Tony Simons,
Assoc. Professor, Cornell University and author,
The Integrity Dividend:
Leading by the Power of Your Word
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"Great information! The Thin Book of Trust contains critical information for anyone who communicates. The concepts in the book provides clear distinctions for professionals, leaders, managers, business owners, or anyone else who is interested in becoming more conscious of the factors that affect trust. This Thin Book provides a quick and concise way of providing this information to the reader." |
Julie Bollinger,
Ph.D., University of California Los Angeles
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"As a consultant, I’ve got a bookshelf full of advice about how to improve trust in business. This short and very practical book sums them all up, and goes further. Above all, Charles Feltman’s book challenges me to see how I can improve my own trust-worthiness." |
Daniel J. Montgomery,
Executive Coach and Organizational Development Consultant,
Blue Opal Consulting
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