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Learning Programs, Workshops & Seminars

 

Our highly interactive, experientially-based learning programs, workshops and seminars are designed to help people learn and practice new, more effective behaviors in the areas of leadership, collaboration, trust building, and conflict management.

The courses and workshops listed below can be delivered in a standard format as described or can be customized to fit the unique requirements of a particular organization.

The Trust at Work Workshop

Trust matters in organizations. When people see those they work with as trustworthy everyone benefits. When even a few are not trusted the entire organization suffers. This highly participatory workshop is designed to equip people with the language, skills and competencie needed to build and maintain strong trust in work relationships, and to rebuild it when it is damaged. In today’s fast-paced, demanding work environments people tend to take their own trustworthiness for granted and assume they are always trusted by those around them. The reality is that when they stop paying attention people can easily and unintentionally act in ways that erode others’ trust in them. The result is distrust, which can have disastrous effects on that person’s effectiveness at work. By knowing what to pay attention to and doing so, on the other hand, individuals and teams can maintain high trust and the effectiveness that comes with it. Research has shown that high trust in a company can translate directly and significantly to bottom line profitability.

Mastering Difficult Conversations Workshop

Mastering Difficult Conversations is a one-day workshop designed for people at all levels within an organization. The focus is on achieving the best outcomes from difficult conversations, with dignity and grace. Specific types of conversations to be covered include: giving difficult feedback, discussing problem behavior, talking about trust, making effective complaints for action, and dealing with resistance.

Coaching for Managers Workshop

Coaching for Managers is a two-day workshop. It is designed specifically for managers who wish to add coaching to their repertoire of leadership styles. "Coaching leaders help employees identify their unique strengths and weaknesses and tie them to their personal and career aspirations," says Daniel Goleman in an article entitled Leadership That Gets Results (Harvard Business Review, March-April 2000). The result, says Goleman, is that "Employees rise to that challenge [of their work] with their heart, mind, and soul." In this workshop managers will learn and practice a unique set of skills that will allow them to effectively coach employees to bring forth their best work.

The Project Leadership Course

The Project Leadership Course is a two-day course specifically designed for project managers, senior project managers, and others in leadership roles focused on project-based work. It uses a combination of lecture, case study, and experiential learning to help attendees learn behaviors and attitudes that will increase their effectiveness as project leaders.

The Leadership Story© Workshop

The Leadership Story© is a two-day workshop that will take leaders at all levels through the process of tuning into what wants to happen in their organizations--that which is organic and naturally flows from the organization, its people, and its mission--and to developing the story that tells of its unfolding. A great story is both simple and explicit, and complex and implicit. It can be easily told and understood, yet carries in it all the information needed for people throughout the organization to make sound decisions in their daily work life. Based on the archetypal "Hero's Journey" as described by Joseph Campbell in The Hero with a Thousand Faces (Princeton University Press, 1949), the workshop brings key organizational leaders together to define, build and refine a powerful story of their organization. In their two days together this leadership team will come to a clear mutual understanding of what they are collectively called to do, where they are now and where they are going, what monsters they must befriend, slay or outwit in order to reach their goal, and who their true allies are on the journey. The outcome is a compelling organizational story that creates a world to which others want to belong, and a leadership team that is well prepared to tell it.



Managing Conflict to Maximize Innovation Workshop

Managing Conflict to Maximize Innovation is a one-day workshop for decision-makers at all levels within an organization that focuses on harnessing the creative potential of conflict to make good decisions. Conflict is often destructive, causing pain and suffering for individuals and tearing at the fabric of an organization. Yet, when managed and channeled it can be highly productive. This course covers how to focus conflict on ideas rather than personalities and how to work productively with the powerful emotions generated by conflict. Participants will also learn basic conflict resolution skills for helping to work out employee conflicts.



Coach-Based Management Skills Training Series

Coach-Based Management Skills Training Series marries the best of computer-based learning and one- on-one coaching. Each learning program requires a maximum of four hours to complete and focuses on a critical people-management skill. Examples of topics are motivating others, managing for results, hiring and staffing, or building effective teams. The programs are skill-based and are customized by the coach to meet the needs of individual learners. The process is based on the Pfeifer Coaching Model (PCM), which is gaining increasing attention for its high ROI in a broad range of organizational environments.

Click here to read more about PCM for Insight Coaching.



Customized learning programs, workshops and seminars.

Insight Communication can develop and lead courses on leadership, collaboration and conflict management that are tailored to meet the unique needs of your organization. These are often used in conjunction with coaching and/or other programs.

 

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